Company OverviewCertification
In summary this system is based on a 'process' approach to business, with Senior Management involvement from the start.
Flow charts are developed based on information flow through the business, which means there is full employee involvement and this encourages integrated management systems (IMS).
Emphasis is made on agreed Key Performance Indicators (KPI's), which are derived from the Business Strategy.
The key benefits obtained from implementing this system are that it:
- focuses on Business performance not just compliance
- is fully integrated from a Business Perspective
- recognises Human Resource impact
- covers communication
- has comparatively reduced level of documentation
- emphasises measurement of results
- encourages continual improvement
- enhances Customer satisfaction
